Qwil may receive requests from third parties/individuals and legal authority. This data request policy outlines Qwil’s policies and procedures for responding to such requests for Customer Data. A data request is a request for information or documents relating to customer accounts in connection with official criminal investigations or other official legal proceedings.
Third parties seeking access to Customer Data should contact the Customer regarding such requests. The Customer controls the Customer Data and generally gets to decide what to do with all Customer Data.
Requests should be prepared and served in accordance with applicable law. All requests should be narrow and focused on the specific Customer Data sought. Qwil requires data requests to be made through formal U.S. legal process and procedures, and we respond to such requests as required by law. Examples of data requests include: Subpoenas, Court Orders, Preservation Requests.
We may share your information as follows:
All requests by courts, government agencies, or parties involved in litigation for Customer Data disclosures should be sent to email@example.com and include the following information: a) the requesting party b) the first name and last name of the customer and email address c) description of the specific customer data being requested and d) the relevant criminal or civil matter.
Qwil will notify Customer before disclosing any of Customer’s Customer Data so that the Customer may seek protection from such disclosure unless Qwil is prohibited from doing so.